We are glad having you here looking for the answer. As our team hardly working on the product, feel free to ask any questions. We Believe only your feedback might move us forward.
We are answering most frequent questions. No worries if you not find exact one. You can find out more by clicking button below or directly or directly contact us at +918818814205
Yes, it is necessary to login into ePackers to shop. Shopping as a logged-in user is fast and convenient. You can also access a personalised shopping experience including recommendations and quicker checkout.
Simply, go to the "user" icon. Click on "Register" and that will take you to the registration page, wherein you can submit the relevant information. This information will be fed in your account for future.
You can go to "user" icon and click "Login In". Enter your e-mail address and password and click to "Sign in".
Forgot your password? Resetting it is very simple - just click on "Forgot Password?" and enter your e-mail address.
an OTP will be sent to your registered e-mail address. Submit the OTP and then you can set your new password.
"My Account" covers all the relevant information about your epackers.co portal account like Orders, Past Orders, Profile information etc.
You can retrieve the past orders for all your completed orders from "Order History". Go to the particular order for which you need to see. Click on the order icon on the right-hand corner of that particular order. Wait for few seconds to see the order.
To check on the status of your order, please login to your account on our site and check on my order section. You may also call us at +918818814205 or email us info@epackers.co. Please mention your order number in the email. We will respond to email inquiries within 2 working days.
For online shopping please follow the below-mentioned steps:-
Yes, you can. If you need any assistance you can call us +918818814205 from Monday to Saturday between 10am-6pm.
Please check your bank account or credit card account, if your account has been debited after a payment failure, it is normally credited to you by your bank within 7 business days. If not then please check with your bank for more details. If the money has been credited to our account we would initiate a refund within 3 business days of your request. Though the refund received date may vary depending upon your mode of payment.
You can place bulk orders from our website. If you need any assistance you can call us +918818814205 from Monday to Saturday between 10am-6pm.
You can click on the customization tab on the website and do send your requirement. Our team will contact you within 24 hours for your assistance. Or You can call us and let us know your requirement, and if possible you can send us the sample. We will give your customized item at your doorstep.
